Novotel Citygate Hong Kong, Hong Kong
About the Hotel
Novotel Citygate Hong Kong is strategically located just 5 minutes from the Hong Kong International Airport. The hotel offers modern amenities with easy access to local attractions like the Ngong Ping Cable Car and Citygate Outlets. As Hong Kong's first airport hotel, it combines convenience with contemporary style. Guests can enjoy a blend of relaxation and accessibility, making it an ideal choice for travelers.
Location
Directly connected to the Tung Chung MTR station, the hotel facilitates seamless travel to Hong Kong's city center and Disneyland. A complimentary shuttle service to Hong Kong International Airport runs regularly from early morning until late at night. Proximity to major landmarks like AsiaWorld-Expo and the serene Tai O Fishing Village enhances the hotel’s appeal for tourists.
Rooms
The hotel features 440 spacious rooms with spectacular views of the airport, sea, and hills. Each room includes unique open-plan bathrooms, designed with an emphasis on comfort and style. Higher-tier rooms offer additional amenities like Premier Lounge access and Nespresso coffee machines. Family-friendly options are also available, with themed rooms and connecting suites tailored for larger groups.
Eat & Drink
Novotel Citygate offers a range of dining options, including the Essence restaurant serving diverse buffet selections. Olea Mediterranean restaurant specializes in tapas and homemade pizza, providing a taste of Italy. For a casual setting, guests can unwind at Andante bar or enjoy coffee and pastries at Moccato cafe. The hotel also hosts themed dining experiences to enrich the culinary journey.
Leisure & Business
An outdoor swimming pool and a well-equipped gym provide leisure options for guests. The hotel also offers seven function rooms accommodating up to 300 delegates for meetings and events. A unique ballroom features expansive views and is suitable for both intimate gatherings and large conferences. High-speed Wi-Fi access is available throughout the property.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Hiking
- Cycling
Guest Parking
- Electric kettle
Services
- Free airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
- Children's pool
Spa & Leisure
- Seasonal outdoor pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Pool with view
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
Our stay at the hotel was absolutely wonderful. We enjoyed the beautiful view of the water and mountains from our room, and the spacious 22nd floor Premium Suite was incredibly comfortable. However, we found the price a bit on the higher side.
I found this hotel to be a great choice for my stay. The rooms were spacious and clean, making it easy to pack and move around. The service was top-notch, and the location was convenient for exploring the city. However, the dining options were a bit limited. Overall, a pleasant experience with good value for money.
The hotel has spacious, clean rooms with nice views, ideal for business stays. Although a bit chilly, they are spotlessly clean and well laid out. The service is efficient and professional, offering fast check-in, comfortable rooms, and convenient amenities like airport shuttle and free breakfast for children. The location is perfect for travelers needing proximity to the airport and shopping options. The hotel dining options, while substantial, may not fully cater to all preferences. Overall, a good value for money stay with top-notch service.
I stayed in this hotel and had a great experience! The room I had, a small suite, was terrific with plenty of space, clean, and comfortable. The location near the mall, MRT station, and cable car was very convenient, making it easy to explore the area. However, there were some service issues that affected my overall stay.
The hotel offers clean and big rooms that are very quiet, but customer service needs improvement. The staff is friendly and helpful, especially in food and beverage outlets. The location is excellent for exploring the city and accessing public transport. The dining experience was pleasant, and the facilities were satisfactory.
The hotel offers modern and well-equipped rooms, though they show some signs of wear and tear. The service is attentive and responsive, with a warm and professional approach. The location is convenient, especially for shopping and exploring nearby attractions. The dining experience is excellent, catering to a variety of tastes. Overall, good value for money with some room for improvement in certain areas.
The hotel offers clean and accommodating rooms at a great price, though some service aspects can be improved. Its location is convenient with access to shopping outlets and dining options. The dining experience provides good value, elevating the overall stay.
The hotel offered a nice and tidy stay with friendly and efficient staff, including evening cocktails, free wifi, free breakfast, free afternoon tea, and late check-out. However, the room didn't fully correspond to the amount paid.
The hotel is a gem! The rooms are fantastic, equipped with everything you could need and surrounded by great amenities like evening cocktails, free WiFi, breakfast, afternoon tea, and late check-out. The location is unbeatable, with easy access to the outlet mall and subway. At night, the atmosphere is just magical. The dining experience may have been average, but the overall value for money is excellent.
The hotel was quiet with no street noise, but had communication issues and was in a horrible condition with cracked floor tiles, dirty stained carpet, broken furniture, and an unpleasant smell, exacerbated by a strong cigarette smell in our room. The service was professional and friendly, though we encountered some communication issues. The location is convenient for shopping and transportation, but it's a bit on the expensive side for a short stay. The dining experience was excellent overall, with various options available and good value for money.
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